Shipping costs

The transportation of the items purchased on are made through a courier company and are delivered according to the following conditions detailed below. 
To avoid delivery incidents (wrong addresses, inability to find someone at the residence etc.), you must successfully complete the corresponding form completion of box being on the telephone contact.

Tracking orders can be made through the transport company's website, where the location of merchandise will be indicated in every moment, until its final reception by the customer.

Orders will be delivered over the next 4 working days of receipt of the payment order, as long as the request is made before the 14 hours weekdays. Once the order has been sent we will contact you via email to indicate that it has considered your request. If there is any delay in shipping the order by problems of stock we will contact you. Later, they sent another email which shall include the code that can be used to have the logistics to track your order.

The above time limit for removal from storage orders may be higher for a few weeks of the year, including the Christmas period. In any case VALIRA undertakes to announce this casuistry the user, by clear and unambiguous message before the user process the payment order. Responsibility for VALIRA is limited in cases of force majeure (strikes, adverse weather conditions hindering normal traffic by land, sea or air, ...). In these cases, VALIRA deliver the orders as soon as possible and the above deadlines do not apply.

The price of transport is indicated by including every item in the shopping cart and will appear on the page that summarizes the purchase before the order confirmation with "OK Purchase."

Shipping costs are:

  • For orders to Spain (Peninsula and Baleares) and Portugal:
    • For order below 30 euros: 3,31 euros (plus VAT).
    • For order above 30 euros: free.
  • For orders to other locations:
    • For order below 75 euros: 9,92 euros (plus VAT).
    • For order above 75 euros: free.

The shipping costs may be modified at any time without notice. This change will apply from the time the modification help pages is included, and the contract published on this website. In any case, shall be valid those shipping costs that appear at the time of ordering.

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